
Professional Customer Service Representative
2 days ago
Job Overview
We are seeking a skilled professional to join our dynamic team as a Customer Service Executive.
This is a full-time on-site role requiring exceptional customer relationship management skills.
- Fine attention to detail and proactive problem-solving approach. Experience in campaign management and customer segmentation.
- Maintain a deep understanding of products and services to provide accurate information and solutions.
- Ability to listen to customers and resolve issues efficiently while maintaining a calm and professional demeanor.
- Strong time management and multitasking abilities to manage multiple inquiries at once.
- Excellent verbal and written communication skills, with the ability to explain complex information in a clear and friendly manner.
- Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries.
- Bachelor's degree in Business Administration or related field
- Previous experience in customer relationship management is a plus
We believe in innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you.
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