Professional Customer Service Representative

2 days ago


Cochin, Kerala, India beBeeManager Full time ₹ 30,00,000 - ₹ 50,00,000

Job Summary:

We are seeking a skilled and experienced individual to fill the role of Assistant Manager - Platform Services.

The ideal candidate will possess excellent communication skills, be highly organized and able to prioritize tasks effectively. They will also have a strong understanding of business operations and processes, as well as sound knowledge of customer service requirements.

Purpose of the Role:

This role is responsible for ensuring effective delivery of branch customer interface functions in the front office and teller areas to achieve high levels of customer satisfaction and operational efficiency.

Main Responsibilities:

- Contribute to improving productivity in the branch

- Maintain branch hygiene standards

- Ensure positive customer experiences and manage complaints/escalations

- Establish mutual respect and trust in dealing with others

- Adhere to overall operational standards set by the bank

- Comply with applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day-to-day operations

Requirements:

- Graduate with 2 years of experience

- Holistic understanding of Branch Operations and Processes of the bank

- Sound understanding of company's customer service requirements

Benefits:

HSBC offers a dynamic and inclusive work environment that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.



  • Cochin, Kerala, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service Representative OpportunityAbout the Role:We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be comfortable with phone calls and email support, and have prior experience in a similar role.Key Responsibilities:Provide exceptional customer service through...


  • Cochin, Kerala, India beBeeCustomerService Full time ₹ 25,00,000 - ₹ 40,00,000

    Job Title: Customer Service RepresentativeAt our organization, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and be able to work effectively in a fast-paced environment.Job Description:Provide exceptional customer service by listening actively to customer inquiries and...


  • Cochin, Kerala, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title:">Automobile Customer Service Representative">Job Summary:">We are seeking a highly skilled Automobile Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to customers by handling their inquiries, resolving issues, and exceeding their...


  • Cochin, Kerala, India beBeeCommunication Full time ₹ 1,20,000 - ₹ 3,50,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients.Excellent communication and problem-solving skills are essential for this role.The ideal candidate will be able to effectively handle customer inquiries, respond to their needs, and provide solutions to resolve any issues. You...


  • Cochin, Kerala, India beBeeCustomer Full time ₹ 10,00,000 - ₹ 15,00,000

    Customer Service Representative InternshipWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative Intern. This is an exciting opportunity to gain hands-on experience in providing exceptional customer service, developing problem-solving skills, and contributing to a dynamic work environment.


  • Cochin, Kerala, India beBeeCustomerService Full time ₹ 24,00,000 - ₹ 48,00,000

    Looking for a dynamic and result-driven professional to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Responsibilities:Provide complete information about our products and services to customersSolve all product or...


  • Cochin, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking a skilled professional to join our dynamic team as a Customer Service Executive.This is a full-time on-site role requiring exceptional customer relationship management skills.Fine attention to detail and proactive problem-solving approach. Experience in campaign management and customer segmentation.Maintain a deep understanding of...


  • Cochin, Kerala, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Service Representative Job SummaryWe are seeking a highly skilled and motivated customer service professional to join our team.The successful candidate will be responsible for providing exceptional customer service, handling front office activities, and communicating effectively with guests and colleagues.Key Responsibilities:Assist guests with...


  • Cochin, Kerala, India beBeeOrder Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Customer Service Representative - Order ManagementAbout the RoleWe are seeking a highly skilled and experienced customer service representative to join our team in Mysore. As a customer service representative, you will be responsible for managing and resolving customer inquiries related to orders, including tracking, shipping, and delivery...


  • Cochin, Kerala, India beBeeService Full time ₹ 3,00,000 - ₹ 5,00,000

    Job Opportunity for Airport Ground StaffWe are seeking a skilled and friendly airport staff member to join our team at Cochin International Airport. As a customer service representative, you will be responsible for providing exceptional service to passengers, handling customer inquiries, and ensuring smooth airport operations.Key Responsibilities:Welcoming...