Speech & Text Analyst

3 weeks ago

Vadodara, Gujarat, India Etech Full time

Job Summary

We are seeking a highly skilled Speech & Text Analyst to join our team at Etech. As a key member of our organization, you will be responsible for creating speech analytics language content, analyzing recorded audio and data sets, and developing business insights to drive strategic decision-making.

Key Responsibilities

  • Create speech analytics language content for requested insights.
  • Analyze recorded audio and data sets for critical insights, patterns, and trends.
  • Develop and communicate ROI opportunities to the management team.
  • Make recommendations and define data strategies to solve critical business problems.
  • Compile information through multiple sources and understand key performance indicators.
  • Accurately deliver comprehensive analysis and reports.
  • Package and deliver key findings and briefings, providing detailed and summarized analysis along with recommendations.
  • Craft documentation, including process maps, diagrams, manuals, charters, and scopes.
  • Collaborate and communicate effectively with internal stakeholders and business partners.

Requirements

  • Bachelor's degree or equivalent combination of education and experience.
  • 2+ years of experience using speech analytics technology to build categories, construct queries, and build reports.
  • Minimum 1-year experience with data analysis, report building, or Quality Auditor role in Contact Centre.
  • Experience leading small to medium-sized projects involving complex data sets and high variability.
  • Working knowledge of Lean and Six Sigma methodologies.
  • Computer proficiency in MS Office – Outlook, Word, Excel, and PowerPoint.
  • Knowledge of Access, SQL, and other scripting languages.
  • Flexible working hours and excellent communication skills.

  • Speech and Text Analyst

    4 weeks ago

    Vadodara, Gujarat, India Etech Full time

    Job SummaryWe are seeking a skilled Speech and Text Analyst to join our team at Etech. As a Speech and Text Analyst, you will be responsible for creating speech analytics language content for requested insights, analyzing recorded audio and audio-based data sets, and making recommendations to solve critical business problems.Key ResponsibilitiesCreate Speech...

  • Speech Analyst

    1 month ago

    Vadodara, Gujarat, India Etech Full time

    Job Title: Speech & Text AnalystJoin Etech as a Speech & Text Analyst and contribute to the success of our organization by analyzing and interpreting speech and text data.About the RoleWe are seeking a highly skilled Speech & Text Analyst to join our team. As a Speech & Text Analyst, you will be responsible for analyzing and interpreting speech and text data...

  • Etech Speech and Text Analyst

    3 weeks ago

    Vadodara, Gujarat, India Etech Full time

    Job SummaryWe are seeking a highly skilled Speech and Text Analyst to join our team at Etech. The ideal candidate will have a strong background in speech analytics, data analysis, and report building.Key ResponsibilitiesCreate Speech Analytics language content for requested insights.Develop searches and reports designed for automated analysis and topic...

  • Data Insights Analyst for Speech Analytics

    3 weeks ago

    Vadodara, Gujarat, India Etech Full time

    Job Title: Speech & Text AnalystAt Etech, we are seeking a highly skilled Speech & Text Analyst to join our team. The ideal candidate will have a strong background in speech analytics and data analysis, with experience in building categories, constructing queries, and creating reports.Key Responsibilities:Develop and implement speech analytics language...

  • Business Intelligence Analyst

    2 weeks ago

    Vadodara, Gujarat, India Etech Full time

    Main Responsibilities:Create Speech Analytics Language ContentDevelop and implement high-quality language content for speech analytics insights.Analyze Audio DataAnalyze recorded audio data sets to identify critical insights, patterns, and trends.Develop and communicate return on investment (ROI) opportunities to the management team.Collaborate with...

  • Senior Data Analyst and Researcher

    2 weeks ago

    Vadodara, Gujarat, India Bharti Soft Tech Pvt Ltd Full time

    Job Purpose:The role involves advanced research and development to drive innovation, enhance client relationships, and create strategic datasets for product development.You will evaluate and acquire new data assets, develop advanced algorithms, and apply them to large datasets to solve complex business challenges.The ability to manage multiple projects,...

  • Data Analyst

    4 weeks ago

    Vadodara, Gujarat, India Bharti Soft Tech Full time

    Job PurposeThis role is responsible for advancing research and development, enhancing client relationships, acquiring strategic datasets, and providing innovative solutions through product prototyping. The ideal candidate will focus on evaluating and acquiring new data assets and prototyping new products. This involves inventing and modifying advanced...

  • Data Analyst

    3 weeks ago

    Vadodara, Gujarat, India Bharti Soft Tech Pvt. Ltd. Full time

    Job Title : Data ScientistKey Responsibilities :This role is accountable for the advancement of research and development, enhancement of relationships with clients, acquisition of strategic data sets, and provision of innovative solutions via product prototyping. The successful candidate will focus on new data asset evaluation, acquisition, and new product...

  • Speech & Text Analyst

    6 months ago

    Vadodara, India Etech Full time

    Transportation allowanceCanteen SubsidyNight Shift allowance as per processHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork Life Balance InitiativesRewards & RecognitionInternal movement through IJP  What You’ll Be Doing Create Speech Analytics language content for requested insights.Create searches and reports designed for...

  • Associate QA Analyst

    1 week ago

    Vadodara, India InfoDesk Full time

    About InfoDesk:InfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower...

  • Associate qa analyst

    1 week ago

    Vadodara, India InfoDesk Full time

    About Info Desk: Info Desk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower...

  • Associate QA Analyst

    1 week ago

    vadodara, India InfoDesk Full time

    About InfoDesk: supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower decision-makers...

  • Associate QA Analyst

    1 week ago

    vadodara, India InfoDesk Full time

    About InfoDesk: www.infodesk.com InfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and...

  • Associate qa analyst

    2 weeks ago

    Vadodara, India InfoDesk Full time

    About Info Desk: Desk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower...

  • Associate QA Analyst

    2 weeks ago

    vadodara, India InfoDesk Full time

    About InfoDesk: supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower decision-makers...

  • Associate QA Analyst

    2 weeks ago

    Vadodara, India InfoDesk Full time

    About InfoDesk: supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower decision-makers...

  • Associate QA Analyst

    2 weeks ago

    vadodara, India InfoDesk Full time

    About InfoDesk: www.infodesk.comInfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and...

  • Associate QA Analyst

    18 hours ago

    vadodara, India InfoDesk Full time

    About InfoDesk: InfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower...

  • Associate QA Analyst

    2 weeks ago

    vadodara, India InfoDesk Full time

    About InfoDesk: InfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower...

  • Associate QA Analyst

    2 weeks ago

    Vadodara, India InfoDesk Full time

    About InfoDesk: InfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and empower...

  • Associate QA Analyst

    2 weeks ago

    Vadodara, India InfoDesk Full time

    About InfoDesk: www.infodesk.comInfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and...

  • Associate QA Analyst

    2 weeks ago

    Vadodara, India InfoDesk Full time

    About InfoDesk: www.infodesk.comInfoDesk supports intelligence initiatives for Global 2000 companies across life sciences, government, professional services, and manufacturing. Leveraging our enterprise-grade intelligence software platform and professional services, we enable our customers to centralize key text-based information, streamline analysis, and...