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Senior Payroll Operations Manager

1 week ago

Hyderabad, Telangana, India ADP Private Limited Full time

About the Role

ADP Private Limited is seeking a seasoned Senior Payroll Operations Manager to oversee our Americas team, ensuring seamless payroll operations for our clients. This role will involve strategic planning, process improvement, and leadership to drive success in this critical function.

Key Responsibilities:

  • Team Leadership: Manage a team of professionals responsible for end-to-end payroll activities, aiming for exceptional service level metrics.
  • Process Optimization: Continuously review team performance, identify areas for improvement, and implement changes to enhance efficiency and quality.
  • Client Engagement: Collaborate with internal teams and stakeholders to meet client objectives, provide timely support, and drive production meetings.
  • Audit and Compliance: Conduct regular audits and reconciliations to ensure 100% payroll accuracy, addressing any issues promptly.
  • Talent Development: Foster a high-performance team environment, providing training, feedback, and opportunities for growth and development.

Requirements:

  • Education: Bachelor's degree in Business Administration, Accounting, or related field.
  • Experience: Minimum 8 years in customer service, benefits administration, payroll, HR, or related fields, with 2-3 years in supervisory or SME roles.
  • Skills: Proven proficiency in prioritizing critical issues, managing workflow, and utilizing MS Office (Excel). Effective communication, interpersonal, conflict management, and time management skills are essential.

About Us

ADP Private Limited is a leading provider of human capital management solutions, helping organizations achieve their goals through innovative technology and expertise. Our mission is to empower businesses to thrive in an ever-changing world.