Operations Manager

3 days ago


Mumbai, Maharashtra, India Tech Mahindra Full time

At Tech Mahindra, we are seeking a seasoned Operations Manager to lead our Business Process Optimization team. This role requires a strategic thinker with a minimum of 1 year of experience in managing and optimizing business processes.

The ideal candidate will have hands-on experience in managing and calculating occupancy, shrinkage, attrition, and bottom quartile performance metrics. They should also be proficient in KRA and KPI management, roster planning, and data analysis using Excel.

We are looking for a candidate who can drive productivity, quality, and customer satisfaction while maintaining a strong focus on employee engagement and retention. The selected candidate will work closely with the leadership team to develop and implement process improvements that enhance operational efficiency and reduce costs.

This is an excellent opportunity for a motivated and results-driven professional to join our dynamic team and contribute to the success of Tech Mahindra. We offer a competitive salary package of approximately ₹5,500,000 per annum, commensurate with experience.



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