Service Management Platform Owner

Experience Required : 9 to 12 Years. Key Responsibilities :Own and manage the VDI (Citrix) and Desktop Support services, including service design, delivery, and improvement. Define and maintain service level agreements (SLAs) and key performance indicators (KPIs) to measure service performance. Monitor service performance and identify areas for...

Role Overview:Act as the main contact for IT service levels, issue resolution, and customer satisfaction.Manage Incident, Problem, Change, and Release processes as per ITIL standards.Ensure security & audit compliance and maintain service continuity & disaster recovery plans.Coordinate with internal teams, vendors, and stakeholders to ensure SLA...

Job Title: IT Service Management SpecialistWe are seeking a skilled and experienced IT Service Management Specialist to join our team.Troubleshoot and resolve technical issues related to the ServiceNow platform.Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.Provide support to end-users addressing...

Senior Infrastructure ArchitectThis role is pivotal to our transformation journey, shifting from traditional management toward a modern DevOps-centric delivery model.The ideal candidate has deep technical knowledge of legacy and emerging infrastructure platforms, combined with leadership experience in managing globally distributed teams.ResponsibilitiesLead...

Remote within India Full Time roleThe IT Cloud Platform Services teams is a dynamic mix of tech enthusiasts, problem solvers, and creative thinkers, united by our passion for leveraging cutting-edge technology to transform healthcare and empower our customers to take real-time control of their health.Where you come in:As a Cloud Platform Engineer 2, you will...

The purpose of this role is to closely observe business processes and find out the potential processes which can be automated by multiple robotics tools. The role reports in to the Automation Manager/Head and key function is to process design and implement creative RPA solutions for the organization, working alongside the RPA team, key stakeholders and local...

Job Summary : We are looking for a Senior Java Developer with strong experience in Spring Boot and Microservices to work on high-performance applications for a leading financial services client. The ideal candidate will have deep expertise in Java backend development, cloud (preferably GCP), and strong problem-solving Responsibilities : - Develop and...

Job Title:We are seeking a highly skilled and experienced engineer to fill this role.About the Position:This is an opportunity for a passionate Platform Engineer to join our team in designing, implementing, and optimizing cutting-edge infrastructure.Your Key Responsibilities:Implement state-of-the-art GPU compute clusters to support critical...

Job OverviewLeverage your expertise in production-scale platforms within the GenAI or ML domain as a Platform Architect. You'll design, develop and maintain cutting-edge build and test environments for critical GenAI workloads running on foundational cloud infrastructure.You'll partner with architects to design and implement highly robust and scalable...

DescriptionJob Responsibilities:Forecasting & BudgetingProduce monthly forecasts; track and explain variances vs. BudgetSupport annual/quarterly planning with scenarios and run-rate analysisTie costs to unit metrics (e.g., cost per user, per API call)Data & AutomationWrite SQL and Python jobs to ingest, transform, and validate cost and usage dataAutomate...