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Senior Enterprise Software Manager
2 weeks ago
We are looking for a highly skilled professional to lead our Enterprise Software Support team. The ideal candidate will have extensive experience in managing complex software projects, leading cross-functional teams, and delivering exceptional customer experiences.
The successful candidate will be responsible for overseeing the post-implementation customer support activities, ensuring timely project completion, and developing strong relationships with clients. They will also be expected to identify and report possible product defects, collaborate with implementation teams, and communicate findings to the product development team.
Key Responsibilities:
- Lead and manage the application support team
- Develop and maintain strong relationships with clients
- Ensure early identification and reporting of possible product defects
- Define and implement service delivery strategies
Requirements:
- 10 years of experience in IT company
- Well-versed in Microsoft Tech Stack and cloud environment
- Experience in L3 support to enterprise clients such as banks
- Bachelors or master's degree in Computer Science
Benefits:
- Performance-Linked Bonus
- Rewards Beyond the Job
- Global Impact, Cutting-Edge Tech
- Unleash Your Potential
At our company, we value diversity and inclusivity. We offer a dynamic environment that fosters connections and opportunities for growth. If you are a motivated and experienced professional looking for a challenging role, please apply.
