Senior Customer Service Representative

2 weeks ago


Ajmer, Rajasthan, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

Are you looking for a career in customer service where you can make a real impact?

We are seeking a professional to handle customer inquiries, resolve issues and provide top-notch service in English across various communication channels.

Key Responsibilities:
  • Voice Support: Handle inbound customer calls in a professional and friendly manner addressing inquiries complaints and technical issues.
  • Provide clear accurate and timely information regarding products and services in English.
  • Assist customers in troubleshooting problems and guiding them through solutions over the phone.
  • Maintain a high level of service excellence on all calls.
  • Non-Voice Support: Handle customer support requests via email live chat and other digital channels ensuring prompt and accurate responses.
  • Maintain thorough documentation of customer interactions and resolutions in English.
  • Collaborate with other departments to address complex customer issues.
  • Issue Resolution: Effectively resolve customer issues in a timely and professional manner ensuring customer satisfaction.
  • Identify recurring issues and collaborate with the appropriate teams to suggest improvements.

Requirements:

  • Language Proficiency: Fluency in English written and spoken with the ability to communicate clearly and professionally in the language.
  • Experience: Previous experience of 0-2 years in customer support or a related field is required.
  • Skills:
    • Strong communication and active listening skills.
    • Excellent problem-solving abilities and attention to detail.
    • Ability to work efficiently under pressure and in a fast-paced environment.


  • Ajmer, Rajasthan, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through effective communication and consultative selling techniques.


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Automotive Customer Service RepresentativeWe are seeking a skilled Automotive Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our products.About the Role:This is a remote...


  • Ajmer, Rajasthan, India beBeeClientService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Opportunity: Client Service RepresentativeWe are seeking a skilled Client Service Representative to support senior team members in managing client accounts.About the Role:Provide exceptional customer service by communicating effectively with clients and internal teams.Assist in preparing presentations, briefs, and reports for client meetings.Work closely...


  • Ajmer, Rajasthan, India beBeeCustomerSupport Full time ₹ 2,25,000 - ₹ 4,75,000

    Job Role Summary:Our organization is seeking a highly skilled customer service professional to deliver exceptional support experiences for customers. Key Responsibilities:Respond to customer inquiries in a timely and courteous manner, addressing their concerns with professionalism and empathy.Engage in outbound calls to customers for follow-up...


  • Ajmer, Rajasthan, India beBeeCustomerSupport Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Customer Support InternAbout this role:We are seeking a talented and enthusiastic individual to join our customer support team as an intern.This is an excellent opportunity for recent graduates or individuals with up to 6 months of prior customer support experience to gain valuable skills and knowledge in the field.The primary focus of this role...


  • Ajmer, Rajasthan, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly organized and customer-focused professional to join our support team. As a Help Desk Support Specialist, you will be the first point of contact for users facing issues with technology, software, or services.


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 15,00,000

    Job OverviewWe are seeking a skilled Customer Service Manager to oversee the performance of our customer service representatives, ensuring exceptional customer satisfaction and resolving any issues that may arise.About the RoleThis is a full-time position located in Bengaluru. The successful candidate will be responsible for managing a team, developing...


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Opportunity:We are seeking a highly motivated and customer-focused professional to fill the role of Customer Support Representative. This individual will be the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels.Key...


  • Ajmer, Rajasthan, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,00,000

    Customer Support SpecialistWe are seeking a skilled professional to handle our international customer support operations, providing high-quality service to customers across different countries. The successful candidate will be responsible for delivering world-class customer experiences by resolving queries, handling complaints, and providing timely solutions...


  • Ajmer, Rajasthan, India beBeeCustomerCare Full time ₹ 1,20,000 - ₹ 3,50,000

    **Job Summary:**We are seeking a highly skilled customer care professional to join our team.The ideal candidate will possess strong phone contact handling skills and active listening, with excellent communication and presentation skills. Fluency in English: verbal and written, and proficiency in MS Office are required.Key Responsibilities:Manage large...