Recruitment Associate
4 weeks ago
About the Role:
V5 Global Services Private Limited. is seeking a highly skilled Recruitment Associate to join our Talent Acquisition team. In this role, you will be responsible for interacting with candidates, scheduling/rescheduling first days, and sharing necessary information.
Key Responsibilities:
- Make outbound calls to motivate candidates to complete job applications.
- Schedule/reschedule first days of work and share necessary information.
- Review application forms for completeness.
- Handle inbound calls and resolve candidate queries.
- Respond to candidate queries via email/text.
- Resolve queries on a ticketing platform.
- Provide excellent candidate experience.
- Maintain a quality score of 90% and above.
- Educate yourself on process documentation and maintain compliance.
- Contribute to team building activities.
- Maintain client data confidentiality.
- Ensure customer satisfaction.
Requirements:
- Bachelor or Graduate degree in any stream.
- Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
- Experience working under strict timelines.
- Neutral accent.
- Excellent communication skills (verbal and written).
- Ability to handle sensitive and confidential information.
- Agile and flexible work schedule.
- Experience working on multiple systems/tools.
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