Support Professional
1 day ago
Key Responsibilities:
- Provide technical support for the underlying application, releases, and infrastructure of a leading financial institution.
- Ensure defects are tracked and managed with the appropriate team assigned any defects identified during test phases.
- Highlight risks or concerns and escalate them appropriately.
- Experience with vendor applications including Smartstream Cash Management (CMS) version 4 and Control Process Designer.
- Excellent communication skills to converse with various teams.
- Familiarity with Change Requests, CAB attendance, and weekend rollout of code changes.
- Knowledge of Control M' application jobs creation administration alerting file move and Linux shell scripting.
- Oracle 19 SQL scripting and database concepts as well as Linux shell scripting and support.
- Ability to package and manage configuration/code changes into releases and apply to production.
- Jboss 8 server knowledge configuration and support error log analysis and WAR file deployment.
- GitHub software management and automated deployment via CI/CD pipeline.
• Flexible working arrangements including UK hours participation in overnight support rota and weekend work as required.
• Opportunity to collaborate with neighbouring technology and project teams.
- Strong analytical skills ability to understand complex workflows and strong problem-solving skills.
- Proven ability to organize and prioritize workload drive results and demonstrate strong decision-making skills.
- Flexibility to adapt to urgent tasks undertaking longer-term solutions and high attention to detail.
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