Senior IT Project Coordinator

We are seeking a seasoned IT project manager to join our team. As an IT project manager, you will be responsible for planning, executing, and delivering IT projects on time, within budget, and to the required quality standards.

About the Role:

You will oversee multiple IT projects simultaneously, ensuring timely delivery, KPI tracking, and cost monitoring. You will collaborate with cross-functional teams to define and implement IT project governance frameworks that meet regulatory requirements.

Key Responsibilities:

• Define and implement IT project governance frameworks in line with NBFC regulatory and compliance standards.
• Collaborate with senior leadership to evaluate the effectiveness, risks, and performance of digital transformation initiatives.
• Drive cross-functional IT projects, ensuring timely delivery, KPI tracking, and cost monitoring.
• Oversee multiple IT projects, tracking progress and achieving milestones.
• Ensure project compliance with RBI and NBFC-specific IT regulations.
• Manage IT budgets and optimise resource allocation.
• Develop dashboards, MIS reports, and project status updates for senior leadership.
• Implement change management best practices for smooth adoption of IT solutions.
• Oversee IT vendors and service providers, ensuring SLA adherence.
• Continuously refine IT project methodologies by introducing industry best practices.
• Manage resources effectively, including capacity planning and conflict resolution.
• Maintain structured product documentation for third-party stakeholders.
• Conduct business analysis: identify problems, opportunities, and solutions.
• Gather requirements, map process flows, and document business use cases.
• Simplify and communicate business requirements to ensure stakeholder alignment.
• Assess change proposals and define actionable solutions.
• Work with training teams to prepare change management/training plans.
• Conduct business process modelling and prepare scenarios for technology testing.
• Manage all phases of system integration: requirement gathering → design → build → test → deploy → production.
• Communicate technical details to non-IT stakeholders and functional details to IT teams.

About You:

• Expertise in IT project planning, execution, monitoring, controls, and governance.
• Strong ability in data quantification and analytics.
• Designing KPI-driven metrics for IT projects and measuring ROI, risks, delinquency, and early warning signals.
• Budgeting, planning, forecasting, monitoring, and cost-benefit analysis (CBA) for IT projects.
• Designing corporate presentations and demos for investors and internal stakeholders.
• Flexibility and adaptability to organisational requirements.
• Strong oral and written communication skills with consultative and interpersonal abilities.
• Deep understanding of RBI guidelines, NBFC IT regulations, and security policies.
• Familiarity with CBS/CFSS, ERP (SAP, Dynamics 365), Loan Origination Systems (LOS), CRM platforms, APIs, Middleware, Finance ERP, Customer Apps, UI/UX, Digital Lending, Payment Systems, and IT infrastructure/application architecture.
• Risk and dependency assessment with effective mitigation planning.
• Project management experience with Agile, Scrum, Waterfall, or Hybrid methodologies.
• Proficiency in project tracking tools (JIRA, MS Project).
• Strong cost monitoring and IT expense management skills.
• Ability to structure and document problems into analytical frameworks.
• Skilled in SQL, Excel, and business requirement documentation (FSD, HLD, LLD, Use Cases).

What We Offer:

A competitive salary and benefits package, as well as opportunities for professional growth and development.