Insurance Policy Administrator

2 days ago

Vizag, Andhra Pradesh, India beBeeDetail Full time ₹ 6,00,000 - ₹ 10,00,000

Job Opportunity:

We are seeking a highly detail-oriented and organized individual to serve as a Policy Servicing Professional. This role is responsible for processing post-issue service requests, maintaining policy records, and collaborating with internal teams to resolve discrepancies.

Main Responsibilities:

  • Process address changes, beneficiary updates, ownership and payor changes, and banking information updates
  • Maintain and update policy records in administration systems according to standard operating procedures
  • Collaborate with TPAs, internal teams, and custodians to resolve discrepancies and ensure service quality
  • Research and resolve escalated issues or incomplete transactions related to policy servicing
  • Ensure service levels and turnaround times are met according to SLA requirements
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses
  • Participate in process improvement initiatives and provide feedback for automation opportunities

Required Skills and Qualifications:

  • Graduation in any stream, Commerce Graduate preferred
  • 1+ year of working experience (Life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for your work product
  • Experience in a professional/office related environment that required you to work regularly scheduled shifts
  • Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
  • Effective English business communication skills required to exchange information with clients

Preferred Skills:

  • Strong understanding of policy administration systems, transaction codes, and process workflows

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