Senior Client Relationship Professional
1 week ago
Account Manager
About This Role:Seeking a highly skilled and proactive Account Manager to handle client relationships, financial requirements, and communication between the company and clients.
Key Responsibilities:- Manage end-to-end client account activities ensuring timely invoicing, collections, and account reconciliations.
- Build and maintain strong, long-term client relationships through regular communication and service excellence.
- Understand client needs and align company products and financial solutions accordingly.
- Collaborate with internal teams to ensure effective fulfillment of client requirements.
- Monitor accounts to identify outstanding debts or discrepancies and resolve them proactively.
- Maintain accurate and up-to-date records related to account transactions, inventory movements, and account status.
- Act as a point of contact for customer complaints and resolve issues promptly by coordinating with relevant departments.
- Analyze client data and transaction trends to identify opportunities for upselling or process improvements.
Additional responsibilities include serving as a client advocate within the organization representing their needs and feedback in internal discussions, ensuring adherence to tax regulations and internal accounting policies during account handling and documentation, and assisting in periodic audits, MIS reports, and compliance documentation.
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