Help Desk Specialist

5 days ago

Ahmedabad, Gujarat, India beBeeService Full time ₹ 5,00,000 - ₹ 11,00,000
Customer Service Representative

We are seeking a highly motivated and organized customer service professional to deliver timely and accurate service.

Key Responsibilities:

  • Ensure service delivery meets client standards.
  • Respond promptly to internal or external queries.
  • Take ownership of reporting work in the process.
  • Ensure compliance with all reports.
  • Manage inbound calling and international voice processes.
  • Maintain up-to-date documentation and tracking for processes.
  • Conduct call audits and handle onshore connects efficiently.

Requirements:

  • Fresher or 0-6 months of experience in customer service.
  • Strong verbal and written communication skills.
  • Any graduate (excluding B.tech and BSC).

Proficient in computer applications, including Excel & Word.

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