Brightspace LMS Administrator

4 days ago


Bengaluru, Karnataka, India HyrEzy Talent Solutions Full time

About the Role



We are seeking an experienced Brightspace LMS Administrator to join our team at HyrEzy Talent Solutions. As a key member of our technical support team, you will be responsible for managing and supporting our Learning Management System (LMS) platform.



Job Description


  • Manage and Configure the LMS Environment: You will be responsible for creating courses, managing user accounts, and overseeing enrollment processes within the Brightspace LMS environment.
  • Monitor LMS Performance and Troubleshoot Technical Issues: You will monitor the performance of the LMS and troubleshoot any technical issues that arise, escalating them to Brightspace support if necessary.
  • Implement Integrations with Third-Party Tools and Services: You will implement and maintain integrations with third-party tools and services within the LMS, such as Zoom and Turnitin plagiarism checkers.
  • Manage LMS Upgrades, Patches, and New Feature Rollouts: You will ensure the smooth operation of the LMS by managing upgrades, patches, and new feature rollouts.
  • Ensure LMS Security and Compliance: You will ensure that the LMS is secure and compliant with institutional data protection policies and best practices.
  • Provide Technical Support and Troubleshooting Assistance: You will provide technical support and troubleshooting assistance to faculty, staff, and students using the Brightspace platform.
  • Analyze LMS Data and Generate Reports: You will analyze LMS data and generate reports on usage, student performance, and course completion metrics for stakeholders.
  • Maintain Accurate Records: You will maintain accurate records of course enrollments, course materials, and user activities within the LMS.


Requirements


  • Bachelor's Degree in Information Technology or Related Field: You must hold a bachelor's degree in Information Technology or a related field.
  • Experience Managing Learning Management Systems: You must have at least 4 years of experience managing Learning Management Systems, with specific experience in Brightspace or similar platforms.
  • Technical Skills: You must possess strong technical skills in LMS configuration, user management, and troubleshooting.
  • eLearning Concepts and Instructional Design Principles: You must be familiar with e-learning concepts, instructional design principles, and online course delivery.
  • Data Analysis and Report Generation: You must be proficient in data analysis and report generation using LMS tools.
  • Excellent Communication and Interpersonal Skills: You must possess excellent communication and interpersonal skills for collaborating with faculty, students, and technical teams.
  • Ability to Develop Training Materials: You must be able to develop training materials and provide end-user support.


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