
Complex Compliance Specialist
1 week ago
Genpact is seeking a highly skilled Process Developer, Retirement Services to join our team. As a key member of our operations group, you will be responsible for handling complex testing, research and reporting aligned with compliance requirements.
Key Responsibilities:
- Handle High Complex Testing, research and reporting as aligned with compliance requirements.
- Monitor Compliance Plan Queue and ensure all activities are completed within TAT.
- Perform additional quality checks to ensure end-to-end Plan Testing is completed with 100% quality in the first instance.
- Coordinate with other Operations group to ensure follow-up testing activities in OMNI/Relius are completed within deadline.
- Support meeting Service Level Agreements for TAT, utilization, productivity & quality.
- Maintain and analyze process queue status and reports as assigned.
- Participate and transfer information to all associates on a timely basis via regular team meetings per responsibility assigned.
- Handle query resolution for new hires in the group as assigned.
- Build strong understanding of Compliance process and core recordkeeping systems and understand how they work and connect.
- Analyze existing systems and processes to identify gaps and opportunities for cost/quality/process improvements.
Qualifications We Seek:
- Minimum 4-5 years of rich industry experience primarily in US Retirement Compliance Domain.
- Hands-on experience of research in Relius suite of products.
- Strong understanding of concepts and terminology of financial services industry, especially in Retirement (DC).
- Prior Compliance Testing knowledge and transition experience is essential.
- Hands-on experience in handling Queue management.
- Well-versed with MS Office applications (Word, Excel & PowerPoint, Teams, etc.).
Why Choose Us?
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.
- Make an impact - Drive change for global enterprises and solve business challenges that matter.
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities.
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
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