
Compliance Specialist
1 day ago
Job Description
">We are seeking a highly skilled Compliance Specialist to join our team. As a Compliance Specialist, you will play a critical role in ensuring that our network partners and merchants adhere to American Express policies.
">Responsibilities
">- ">
- Contacting clients with overdue accounts to secure the settlement of the account;">
- Conducting preventive work to avoid future overdues with accounts that have a high exposure;">
- Managing operational activities in support of policy compliance programs, including Exception Governance, Industry Mandates, Policy Risk Assessment, Payment Card Industry, etc., and Network Participant performance monitoring, program management, and non-compliance follow-up;">
- Understanding Network Participant and Merchant relationships and collaborating with Partner Managers, Client Managers, Regulatory Compliance, GMS, GCO, Policy Development teams, and other stakeholders to drive Network and Merchant policy compliance;">
- Analyzing data on Network Participant and Merchant performance and identifying trends, gaps, and opportunities areas;">
- Leading cross-functional compliance projects to enhance programs and improve policy compliance;">
- Supporting GMNS Merchant Operations leadership in evolving policy compliance programs; and">
- Producing regular reporting metrics on policy compliance programs and developing new reporting.">
Required Skills and Qualifications
">To be successful in this role, you will need:
">- ">
- A strong understanding of MS-Office, Excel, PowerPoint, and Word;">
- Excellent verbal and written communication skills;">
- The ability to act as a back-up, as and when required, to perform Manager Role and Responsibilities and offshore business collaboration;">
- A self-starter mindset with demonstrated ability in taking the initiative to address issues;">
- A strong eye for detail and organizational skills;">
- A team player with strong ability to build and leverage relationships;">
- Strong customer focus and demonstrated problem-solving and process improvement skills;">
- Knowledge of the credit card industry is preferred.">
Benefits
">We offer a comprehensive benefits package, including:
">- ">
- Cab facility;">
- Free meals;">
- Flexible working model with hybrid arrangement;">
- Training and development opportunities;">
- Prioritization of physical, financial, and mental health through each stage of life;">
- Equitable treatment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.">
What We Offer
">We are committed to providing a supportive and inclusive work environment that allows our employees to thrive. As a Compliance Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results.
">Keyword
">Compliance-
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