Customer Relationship Specialist

1 week ago


Coimbatore, Tamil Nadu, India beBeeCommunication Full time ₹ 20,00,000 - ₹ 40,00,000
Job Description:

This role involves contacting potential clients via phone, managing inquiries, and providing information about our services.

Responsibilities:
  • Maintain accurate client databases
  • Follow up on leads to maximize conversions
  • Handle a high volume of inbound and outbound calls with professionalism
  • Deliver exceptional customer service by addressing client concerns and queries
  • Support the sales team in setting appointments and coordinating communication between clients and architects/designers

Required Skills:

  • Strong verbal communication skills and excellent telephone etiquette
  • Ability to multitask and manage time effectively while handling multiple calls
  • Experience in customer-facing roles and building strong client relationships
  • Proficiency in using CRM software to update client information
  • Basic knowledge of architecture and interior design is an asset

We offer a collaborative work environment that values teamwork, open communication, and ongoing learning and development opportunities. This role requires a motivated individual who is passionate about delivering exceptional customer experiences.



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