Proactive Response Coordinator

3 days ago


Aligarh, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

We are seeking a proactive professional to join our team as a Reply Management Specialist.

This role requires sharp judgment to identify which responses need personalization and how to engage prospects meaningfully. You will play a crucial part in nurturing warm leads from our outreach campaigns and ensuring no opportunities are lost due to generic responses.

Key Responsibilities:

  • Monitor responses from email/marketing campaigns and engage prospects promptly.
  • Draft professional and context-aware responses (mix of templates + personalization).
  • Identify high-potential leads and escalate them to the sales team.
  • Nurture conversations to keep prospects warm and interested.
  • Work closely with SDRs/BDRs to schedule meetings with qualified prospects.
  • Maintain accurate records of interactions in CRM and outreach tools.

Requirements:

  • Proven experience in administrative support or client coordination.
  • Strong command of Google Sheets (formulas, filters, formatting).
  • Excellent communication skills - written and verbal.
  • Ability to multitask and manage time effectively.
  • High attention to detail and accuracy.
  • Familiarity with tools like Gmail, Google Drive, and basic CRM systems is a plus.

Qualifications

  • Education: Bachelor's degree (any related field).
  • Experience: 0-1 year (multiple roles)
  • Strong communication, negotiation, and interpersonal skills.

In this role, you will have the opportunity to work on innovative projects with a team of top-tier professionals, enjoy continuous learning opportunities, and experience a flexible work environment with a supportive company culture.



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