Service Operations Manager

2 weeks ago


Vadodara, Gujarat, India Siemens Limited Full time

About Our Team

We are a team of experts in the energy industry, dedicated to supporting our customers in their transition to a more sustainable world.

Our Mission

To provide innovative solutions and services that meet the evolving needs of our customers, while driving industrial decarbonization and securing the supply chain.

Job Summary

We are seeking a highly experienced Field Service Lead to join our team in Siemens Energy. This role will involve leading a team of Field Service Engineers in providing effective service solutions to customers of steam turbines and generators.

Responsibilities

  1. Lead a team of Field Service Engineers in providing effective service solutions to customers of steam turbines and generators.
  2. Coordinate with Execution, Sales, and Repair teams to ensure effective results with the customer.
  3. Foster a culture of customer satisfaction, focusing on achieving customer satisfaction for products and solutions.
  4. Ensure that Service Engineers conduct their activities following organization rules on Compliance, environment, Health and Safety.
  5. Implement quality management systems, process quality measurement systems, working procedures & guidelines, initiate corrective and preventive measures in consultation with Manager – Localization (as required) to implement QMS, achievement of quality objectives and improve customer satisfaction.

What We Offer

At Siemens Energy, we offer a rewarding career, international opportunities, and a diverse, inclusive culture. We celebrate the fact that our employees are individuals and have different wants and needs. If we all thought the same, we would never think of anything new. That's why we recruit phenomenal minds from all walks of life.

Join Our Team



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