Service Engagement Specialist

1 day ago


Aligarh, Uttar Pradesh, India beBeeCustomerService Full time US$ 40,000 - US$ 60,000
Job Title: Service Engagement Specialist

About Our Organization:

We empower young innovators with knowledge and skills through project-based learning experiences.

We believe in fostering creativity, diligence, and fun to produce exceptional work. Our mission is to upskill students between 7-17 years for future academic choices and careers.

We offer a patent-pending program that explores interests and builds impressive resumes. Our guided learning solutions resonate with kids' creativity and intellectualism.

Key Responsibilities:
  • Contact US customers to explain our services
  • Follow up with customers on class schedules
  • Take trial classes after receiving training
  • Manage client relationships and resolve issues or conflicts
  • Nurture and expand relationships with clients in the US and UK
Essential Skills:
  • Prior experience with customer service and call centers
  • A pleasant personality to engage in meaningful conversations
  • Effective communication and active listening skills
  • Fluency in English
  • Familiarity with US localization is desirable
  • Understanding of US accent is a plus


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