
Medical Back-Office Administrator
2 days ago
We're seeking an experienced Medical Back-Office Administrator to join our team. As a key member of our operations, you will be responsible for handling templated clinician/clinic communications, maintaining accurate records, and performing end-of-day quality assurance checks.
This is a full-time, back-office role that requires strong written communication skills, attention to detail, and the ability to work independently with minimal supervision.
- Execute high-volume, templated clinician/clinic communications via approved channels.
- Maintain accurate and up-to-date records, ensuring titles (Dr vs Clinic), deduplication, validation of organization details, and maintenance of Do-Not-Contact lists.
- Triage inbound responses using canned flows and update trackers accordingly.
- Perform end-of-day quality assurance checks, including counts, exceptions, and variance notes.
The ideal candidate will have 0–2 years of experience in medical scribing, hospital administration, pharmacy back-office, RCM, or insurance back-office roles. Strong written UK English and comfort with monotony are essential. Basic Google Sheets/Docs proficiency and familiarity with EMR/EHR/HIMS are plus factors. A confidentiality mindset, accuracy over speed, and strong organizational skills are also required.
Job Details
- UK hours (typically 13:30–22:30 IST; Mon–Fri; BST/GMT adjusts)
- Remote (India) | Long-term, stable back-office role
- Hospitals & Health Care Industry
About the Role
- Healthcare Services
- Administrative
Seniority: Entry level
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