Customer Service Specialist

4 days ago


Chennai, Tamil Nadu, India beBeeCustomerService Full time US$ 80,000 - US$ 1,20,000
Service Analyst Role

This role involves delivering exceptional customer service while ensuring adherence to policies and guidelines.

  • Assist with the administration of compliance procedures, including monitoring, researching, and responding to inquiries.
  • Ensure accuracy of research and advice provided to sales teams.
  • Develop information regarding required changes in reports and procedures.
  • Prepare written and verbal reports on compliance program status and issues.
  • Support sales forces by implementing recommendations concerning changes, improvements, and enhancements.

Risk assessment is crucial when making business decisions, considering the firm's reputation and safeguarding clients and assets through compliance with laws, rules, and regulations.

Required Skills
  • Previous relevant experience is preferred.
  • Series 6 and 26 License.
  • Fundamental understanding of industry regulations.
  • Extensive knowledge of systems, products, and culture.
  • Proven knowledge of securities, insurance, and mortgage lending laws.
  • Effective communication and influencing skills.
  • Problem-solving abilities.

This job description provides a comprehensive overview of work performed. Other duties may be assigned as needed.



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