Oracle Cloud HCM Payroll Specialist

4 days ago

Aurangabad, Maharashtra, India beBeePayroll Full time ₹ 80,00,000 - ₹ 1,00,00,000

Job Title

The role of Oracle Cloud HCM Payroll Lead is a pivotal position within our organization. As a key member of our team, you will play a crucial part in shaping the future of our payroll services.

Key Responsibilities
  • Lead and manage a team of payroll-focused support consultants, driving performance and development, and delivering high-quality support across Oracle Cloud Payroll and HCM solutions.
  • Work closely with UK-based counterparts to deliver managed services to clients, leveraging your expertise in Oracle Cloud Payroll functionality, quarterly update management, and complex issue resolution.
  • Partner with cross-functional teams to build a cohesive support function, aligning on service processes and client priorities.
  • Act as a subject matter expert on Oracle Cloud Payroll, providing in-depth knowledge in configuration, processing, troubleshooting, and legislative compliance.
  • Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  • Deliver training and knowledge-sharing sessions for team members to enhance capability growth and process alignment.
  • Troubleshoot functional issues, escalating to Oracle as needed, and maintain clear, well-documented resolutions.
  • Build and maintain strong client relationships through responsive, proactive support and communication.
  • Drive improvements in support processes, documentation, and internal tooling to establish a scalable, high-performing payroll support model.
  • Contribute strategically to the ongoing development and structure of the India Managed Services team.

Our employees are responsible for adhering to Information Security policies and processes and may be required to undertake activities from time to time to support company obligations to maintain ISO27001 Certification.

Requirements
  • Ethical Conduct: Commitment to ethical standards, integrity, and compliance with relevant regulations and organizational policies.
  • Communication Skills: Ability to communicate clearly and effectively with clients and stakeholders.
  • Teamwork: Collaboration with cross-functional teams, including stakeholders.
  • Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support, and building positive relationships with stakeholders.
  • Continuous Learning: Willingness to learn and develop new skills, stay updated on industry trends, and pursue professional development opportunities to enable growth.

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