Technical Support Specialist

3 days ago

Tirupati, Andhra Pradesh, India beBeeTechnicalAnalyst Full time ₹ 6,00,000 - ₹ 12,00,000

Technical Analyst Position

We are seeking a highly skilled Technical Analyst to join our team. As a key member of this team, you will provide technical support and assistance to users, ensuring seamless day-to-day operations.

Your Responsibilities:

  • Provide face-to-face technical support for hardware, software, and corporate mobile devices.
  • Address tickets related to Windows 10, Office 365, Outlook, VPN, MFA, and remote access.
  • Support technologies like Citrix XenApp/XenDesktop, VDI, and other client OS environments.
  • Use ServiceNow for incident management, asset tracking, and user request handling.
  • Conduct remote troubleshooting and guide users through resolutions.
  • Participate in hardware deployment and decommissioning, including managing loaner devices.
  • Maintain accurate asset records and support compliance processes like data preservation.
  • Support end users with BYOD and personal devices in line with company policy.
  • Host product demos, provide training, and promote technology adoption.
  • Escalate unresolved issues while maintaining SLA compliance.
  • Contribute to knowledge articles and ensure documentation is up to date.

Requirements:

  • 1–3 years of experience in Desktop/Help Desk Support for domestic and international users.
  • Any graduate with 15 years of formal education.
  • Expertise in Windows 10, Microsoft Office, and desktop/laptop troubleshooting.
  • Strong working knowledge of ServiceNow or similar ITSM tools.
  • Experience with Citrix environments, Office 365, and mobile device configuration.
  • Solid problem-solving skills and a proactive mindset.
  • Ability to work in 24x7 rotational shifts as per business needs.
  • Excellent communication, empathy, and customer service skills.
  • Organizational discipline for asset and vendor management.

  • Technical Support Specialist

    3 days ago

    Tirupati, Andhra Pradesh, India beBeeEndUserSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled professional to provide technical support to users across the organization.Key Responsibilities:Provide on-site and remote support for desktops, laptops, printers, and peripherals.Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.).Install,...

  • Offshore Technical Support Specialist

    1 day ago

    Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

    Offshore Technical Support SpecialistWe are seeking a seasoned Offshore Technical Support Specialist to join our team.The ideal candidate will possess a strong background in IT infrastructure and technical support, with expertise in Mac and Windows operating systems, JAMF, AVD, MDM, and virtual desktop infrastructure.Minimum of 10 years of experience in IT...

  • Technical Support Specialist

    3 days ago

    Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Technical Support SpecialistAbout the Role:This position involves providing IT application support with a strong background in software applications such as Compete, Keystone/SimpleK, MD Staff, Omnigo, RL6/Converge, TMS (Accruent), or Trane/TracerEnsemble.Key Responsibilities:Assist customers with interaction, requirement gathering, and...

  • Technical Support Expert

    1 day ago

    Tirupati, Andhra Pradesh, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Support SpecialistDelivering Exceptional Technical AssistanceAbout the Role:We are seeking a skilled and dedicated individual to join our team as a Support Specialist. In this critical role, you will be responsible for providing top-notch technical support to our customers, resolving complex issues, and collaborating with cross-functional...

  • Technical Support and Systems Expert

    2 days ago

    Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support SpecialistDeliver exceptional technical support to clients, ensuring seamless interactions and resolving complex issues efficiently.Key Responsibilities:Provide expert technical assistance and troubleshoot problemsManage desktop computers and IT systems with precisionOffer top-notch help desk support and resolve IT-related issues...

  • Technical Support Advocate

    2 days ago

    Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 8,00,000

    Technical Support ProfessionalAbout the Role:This position offers an exciting opportunity to join our team as a Technical Support Specialist, where you will play a pivotal role in delivering exceptional customer support and driving business growth.Key Responsibilities: Customer Service Expertise: Demonstrate expertise in handling complex technical issues...

  • Technical Support Professional

    4 days ago

    Tirupati, Andhra Pradesh, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Support Specialist - Horizon VDIThe primary role of the Support Specialist is to provide technical assistance and support for the VMware Horizon VDI platform. This involves resolving end-user issues, maintaining golden images, deploying new desktop pools, and collaborating with infrastructure teams.Key Responsibilities:Provide Level 1-3 support...

  • IT Technical Support Specialist

    2 days ago

    Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title:Job Summary:This role offers technical support to global employees, ensuring prompt and effective troubleshooting of domestic computer hardware and software issues.Key Responsibilities:Provide operational and technical assistance for personal computers and troubleshoot hardware and software problemsDevelop accurate documentation of installation and...

  • Techical Support Specialist

    2 days ago

    Tirupati, Andhra Pradesh, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,10,000

    Technical Support SpecialistWe are looking for a skilled Technical Support Specialist to provide top-notch post-sales support and maximize customer satisfaction.About the Role:This is an excellent opportunity for a passionate professional to deliver world-class technical support and contribute to the growth of our organization.The ideal candidate will be...

  • IT Support Specialist

    2 days ago

    Tirupati, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,000 - ₹ 2,00,000

    Job OverviewWe are seeking a skilled IT Support Specialist to oversee the daily operations of our computer studios.The ideal candidate will have strong knowledge of studio management, technical skills, and an eagerness to maintain an efficient workspace.Main Responsibilities:Set up, operate, and maintain studio equipment.Manage hardware, software, and...