Customer Service Operations Manager

Job Description:Key Responsibilities:As a Customer Service Operations Manager at HCLTech, you will be responsible for leading a team of customer service professionals in a contact center environment. Your primary focus will be on optimizing the customer experience through efficient process management, ensuring high-quality service delivery, and driving...

About FirstsourceFirstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines.We offer 'rightshore' delivery models that provide solutions covering complete customer lifecycle across various verticals...

About FirstsourceFirstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines.Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications &...

Are you a results-driven leader looking to make a meaningful impact in a dynamic customer service environment? Firstsource, a leading provider of customized Business Process Management (BPM) services, is seeking an experienced Operations Manager to join our team.Job OverviewWe are a trusted partner to 100+ leading brands across the US, UK, India, and...

Job Title: Customer Service Operations LeadOverviewAt ADCI HYD 20 SEZ, we are seeking a highly skilled and experienced Senior Program Manager to join our Customer Service (CS) Operations Team. This role will be responsible for driving people, process, and technology initiatives to optimize CS Operations delivery.About the RoleThe ideal candidate will have at...

At Genpact, we're passionate about harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.About the RoleWe're inviting applications for the position of Customer Service Manager - Operations Excellence. This role will play a crucial part in leading a team...

Job DescriptionA challenging opportunity has arisen for a Senior Program Manager, Customer Service to join our team at ADCI HYD 20 SEZ. As a key member of Amazon's Customer Service (CS) Operations Team, you will be responsible for driving operational excellence in India Operations.Key ResponsibilitiesAdvocate on behalf of the Customer and CS during all...

We are seeking a seasoned Customer Service Operations Manager to lead our team in Hyderabad. This is a fantastic opportunity for an experienced professional to leverage their skills and expertise to drive business growth while delivering exceptional customer experiences.About Firstsource:Firstsource is a leading provider of Business Process Management (BPM)...

Experian is a global leader in data and analytics, empowering consumers and businesses to make informed decisions. We are seeking an experienced Customer Service Operations Director to lead our customer contact and document processing teams.This role will involve managing operations that provide customers with product information and coordinating the...

About GenpactAt Genpact, we thrive on the spirit of innovation and collaboration. With a diverse team of over 90,000 professionals worldwide, we work together to drive business results for our clients.Job Description: PA Customer ServiceWe are seeking an experienced Customer Service Operations Specialist to join our team. This role is responsible for...

About NKlusiveNKlusive, a dynamic real estate services company, offers complete property solutions to customers. With its genesis in 1987, NK Realtors has grown to become one of the largest vertically integrated real estate services in India.Job OpportunityWe are seeking an experienced Customer Service Team Lead to manage a team of customer advisors. The...

Job TitleCustomer Service Expert - Operational ExcellenceAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Expert to join our team at Genpact. In this role, you will be responsible for delivering high-quality customer service while identifying areas for operational improvement.Key ResponsibilitiesPlatform Moderation: Review...

About the RoleWe are seeking a talented and proactive Customer Service Operations Specialist to join our team at Genpact.Job DescriptionThis role involves reviewing and moderating our platform by following policies, processes, and guidelines, making decisions based on prescribed guidelines, and identifying areas for operational adaptation and improvement....

Competitive Remuneration PackageWe are offering a competitive remuneration package, including an estimated salary of $120,000 - $180,000 per annum, dependent on experience.About UsLifelancer is a talent-hiring platform in Life Sciences, Pharma and IT. We connect talented individuals with exciting opportunities in pharma, biotech, health sciences, healthtech,...

Job Title: Customer Success Operations ManagerSalary: ₹ Up to 3 LPAWe are actively seeking a talented Customer Success Operations Manager to join our dynamic team in Hyderabad. As a key member of our EduTech team, you will play a crucial role in ensuring the smooth operation and delivery of high-quality educational services in a one-on-one setting.About...

Hire Xpert is seeking an experienced Mobile Service Center Operations Manager to join our team in Bangalore.Salary: 6-7 LPA CTCJob DescriptionThe Mobile Service Center Operations Manager plays a crucial role in overseeing the day-to-day operations of our service center. The ideal candidate will have proven experience in managing a service center, preferably...

Job Description:The role of a Service Operations Manager at KS BAKERS PRIVATE LIMITED involves overseeing the day-to-day operations of the customer service team, ensuring seamless interactions with customers, and driving sales growth. The ideal candidate will have prior experience in supervisory or management roles within the retail, hospitality, or food and...

Job SummaryThe Sr Customer Service Specialist is the Syniverse customer point of contact for first level support for all products and services. This role will also serve as a Point of contact and Subject Matter Expert (SME) in the Customer Service group and will work closely with our customers to ensure issues and inquires are responded to and resolved...

Job Title: Service Coordinator - Operations ManagerAbout Us: Snaphunt is a company with a solid track record of performance, offering complete solutions to its customers.Salary: £40,000 - £60,000 per annumCompany Overview: Our client has been providing comprehensive solutions to its customers for over 25 years. We are a well-established company with a...

About the RoleAs an IT Service Centre Operations Manager at DAZN, you will play a crucial role in ensuring the efficient operation of our Service Desk. This position requires strong leadership skills, technical expertise, and excellent communication abilities.Key ResponsibilitiesManage the day-to-day activities of the IT Service Centre, including incident...