Configuration Specialist

18 hours ago

Hyderabad Secunderabad Telangana, India beBeeConfiguration Full time ₹ 20,00,000 - ₹ 25,00,000
About the Role

We are seeking an experienced Configuration Specialist to join our team. In this role, you will be responsible for managing and maintaining the configuration of our HR system.

Your primary objective will be to ensure the seamless execution of various processes related to employee data management, including:

  • Configuring and securing the system
  • Designing and implementing application configurations in SF Employee Central
  • Setting up Role-Based Permissions (RBP) and workflow configurations
  • Supporting reorganizations, acquisitions, and divestitures
  • Providing break-fix support, managing Change Requests (CRs), and special projects
  • Managing performance management, learning, and succession planning
  • Executing annual process configuration updates (salary plans, performance goals, PDR forms, etc.)
  • Maintaining configuration, security workbooks, and Separation of Duties documentation
  • Conducting testing and operations testing (BAU)

You will work closely with our HR Operations Associate Manager and other team members to identify problems, develop solutions, and implement changes to the system.

This role requires a highly analytical and detail-oriented technical professional who can collaborate with multiple teams, prioritize tasks, and manage competing demands.

Responsibilities

  1. Collaborate with the Global People Operations team to manage the queue of incidents and service requests

  2. Develop project plans and timelines for assigned global Change Control Board (CCB) configuration requests

  3. Focus on assigned global IdM and security queue security requests and communicate back to management for proper escalations

  4. Work on assigned EC configuration updates required as part of SAP/SuccessFactors Releases

  5. Provide input into the global Release Management process for configuration requests

  6. Lead the resolution of escalated configuration and configuration issues by collaborating across all internal and external team members

  7. Maintenance of the configuration and security workbooks, and management of global system naming conventions and standards

  8. Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes

Qualifications

  • Bachelor's degree in IT or Human Resources

  • 3-5 years of experience in SAP SuccessFactors system implementations and support

  • Global large-scale systems implementation, project management, and support experience

  • Detailed system configuration experience in large-scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred

  • SuccessFactors EC certification required

  • RBP Setup and workflow configuration

  • Application configuration design and execution in SF Employee Central

  • Experience collaborating with business teams, subject matter experts, IT, and integration partners in creating optimized system solutions to meet business requirements

  • Strong follow-up, results-oriented, verbal and written communication skills

  • Effective problem-solving skills, high degree of initiative, and creativity with a quality focus and a strong attention to detail

  • Experience in managing multiple simultaneous projects on time and on budget

  • Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities

  • Ability to multi-task and prioritize, anticipate, and independently address issues

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