Business Receptionist and Customer Service Specialist

1 day ago


Delhi, Delhi, India Osaa by Adarsh Full time

At Osaa by Adarsh, we are seeking a highly skilled Business Receptionist and Customer Service Specialist to join our team.

About Us

Osaa by Adarsh is a renowned fusion of India's rich textile traditions and contemporary designs, specializing in wedding couture. Our mission is to celebrate India's heritage with a modern twist, offering classy and unique pieces that cater to the discerning tastes of our clients.

We believe that exceptional customer service is the cornerstone of our success, and we strive to provide an unparalleled experience for our customers.

Job Summary

This is a full-time on-site role that requires a professional with excellent phone etiquette, receptionist duties, and clerical skills. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to provide top-notch customer service on a daily basis.

Responsibilities
  • Manage incoming calls, respond to inquiries, and handle customer complaints in a professional and courteous manner
  • Provide exceptional customer service, ensuring that every interaction is memorable and satisfying
  • Perform various clerical tasks, including data entry, filing, and maintaining accurate records
  • Assist with communication with clients, vendors, and internal teams
  • Maintain a clean and organized workspace, adhering to company standards
Requirements
  • High school diploma or equivalent required; previous experience in a similar role is a plus
  • Excellent phone etiquette and communication skills
  • Receptionist duties and clerical skills
  • Able to work independently with minimal supervision
  • Proficient in MS Office and basic computer knowledge

The estimated salary for this position is ₹25,000 - ₹35,000 per month, depending on qualifications and experience. We offer a competitive compensation package, including opportunities for growth and development within the company.

Why Join Us?

At Osaa by Adarsh, we offer a dynamic and supportive work environment that fosters growth, creativity, and innovation. Our team is passionate about delivering exceptional customer service, and we encourage our employees to share their ideas and contribute to our mission.



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