Technical IT Support and Security Administrator

1 week ago

Bengaluru, Karnataka, India beBeeSecurity Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
IT Support and Security Engineer

This role combines technical support with strategic security implementation. We are seeking an IT Help desk & Security Engineer to serve as the primary administrator for our internal IT infrastructure while establishing and enforcing comprehensive security policies.

Key Responsibilities:
  • Provide immediate resolution for hardware, software, and network issues across all departments.
  • Administer employee workstations, laptops, mobile devices, and peripheral equipment.
  • Manage internal networking components including switches, routers, and access points.
  • Manage Microsoft Entra ID (Azure AD) user accounts, groups, and permissions.
  • Administer SharePoint sites, document libraries, and collaboration spaces.
  • Oversee OneDrive deployment, storage policies, and file sharing protocols.
  • Handle Exchange Online mailbox management, distribution lists, and email security.
Security & Compliance:
  • Configure and maintain physical firewall policies and rules.
  • Create, implement, and enforce comprehensive security policies across all systems and processes.
  • Maintain accurate inventory of all IT assets.
  • Monitor and control software installations and licenses.
  • Implement endpoint protection and mobile device management (MDM) solutions.
  • Establish policies and access controls for AI tools and platforms used within the organization.
  • Participate in InfoSec audits and regulatory compliance assessments.
  • Ensure adherence to internal and external security standards.
  • Conduct regular access reviews and permission audits.
  • Develop and execute security incident response plans and procedures.
Strategic & Educational Activities:
  • Assist in IT budget planning, license optimization, and vendor negotiations.
  • Educate teams on security best practices, policies, and threat awareness.
  • Maintain comprehensive documentation for all systems, processes, and security procedures.
  • Stay current with security threats, technology trends, and industry best practices.
Required Qualifications:
  • Experience: 3+ years in IT support and security administration.
  • Microsoft Ecosystem: Proven experience with Microsoft 365, Entra ID, SharePoint, and Exchange Online.
  • Network Security: Strong understanding of network protocols, firewalls, and security architectures.
  • Operating Systems: Proficiency in Windows (Server and Desktop), with Mac and Linux knowledge preferred.
  • Security Tools: Experience with endpoint protection, vulnerability scanning, and security monitoring tools.
Preferred Qualifications:
  • Firewall Expertise: Hands-on experience with Sophos firewall configuration and management.
  • Cloud Security: Experience with Azure security services and cloud infrastructure protection.
  • Automation: Knowledge of PowerShell, scripting, or automation tools.
  • ITSM Tools: Familiarity with ticketing systems and IT service management platforms.
  • Industry Experience: Background in similar industry or regulatory environment.
  • Advanced Certifications: CISSP, CISA, or vendor-specific advanced certifications.
What We Offer:
  • Competitive salary commensurate with experience.
  • Professional development opportunities and certification support.
  • Modern technology stack and tools.
  • Collaborative work environment with growth opportunities.
Reporting Structure:

This position reports to CISO/ DevSecOps Lead and works closely with Security and DevOps teams.

Application Process:
  • Current resume highlighting relevant experience.
  • Cover letter explaining your interest in the dual IT support/security role.
  • Any relevant certifications or portfolio examples.

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