SaaS Implementation Specialist

4 weeks ago


Bengaluru, Karnataka, India Unifize Full time
About Unifize

Unifize is a pioneering SaaS platform that revolutionizes process efficiency for product development, quality, and operations teams in ISO and FDA regulated companies. Our mission is to empower businesses to deliver better products on time, on budget, and with reduced risk.

We're looking for a highly skilled SaaS Implementation Executive to join our team. As a key member of our Customer Success and Implementation team, you will play a critical role in configuring our Unifize applications for customers, gathering product and process insights, and providing exceptional support.

Key Responsibilities
  • Configure Unifize applications to meet customer requirements
  • Build custom PDF templates for customers
  • Troubleshoot non-technical issues and report defects to the development team
  • Implement solutions for customers by configuring the application
  • Provide exceptional support to customers through the Unifize application
  • Stay up-to-date with product features and new releases
Requirements
  • Excellent written and verbal communication skills
  • Ability to learn new software and systems quickly
  • Analytical mindset and problem-solving skills
  • Basic knowledge of MS Office / Google Docs and Sheets
  • Flexibility to work on a flexible schedule
What We Offer
  • A chance to be part of a game-changing startup that is redefining the way people work
  • A supportive, learning-focused work environment where you can grow your skills and career
  • Direct interaction with senior leaders and the opportunity to make substantial contributions to our strategic direction


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