Strategic Business Growth Specialist

4 days ago

Vadodara, Gujarat, India beBeeGrowth Full time ₹ 12,00,000 - ₹ 22,00,000

Job Purpose

Drive business growth in specified markets through strategic development activities, ensuring sales targets are met.

Key Responsibilities:

  • Develop and implement sales strategies for assigned markets, identifying potential clients, understanding customer needs, and forecasting market trends.
  • Monitor sales performance on a weekly basis, highlight deviations, and initiate corrective actions as required.
  • Ensure adherence to sales performance standards at the territory level.
  • Identify and pursue new business opportunities from multiple channels, developing a pursuit plan to maximize success.
  • Negotiate and finalize agreements with clients regarding product specifications, payment terms, and timelines, obtaining approval from senior management.
  • Establish and maintain strong relationships with customers to deepen their understanding of customer needs and resolve queries efficiently.
  • Identify opportunities for integrated solutions involving advanced technology systems and report to senior management.
  • Document customer requirements and forward to relevant departments.
  • Collaborate with operations teams to ensure order execution meets predefined timelines and criteria.
  • Communicate changes in order specifications to concerned departments and ensure timely updates.
  • Collect payments from clients according to contractual agreements.
  • Ensure prompt delivery of goods to client sites as per delivery schedules.
  • Maintain high-quality response times to customer queries and enhance overall response quality.
  • Lead the establishment of service centers or identify partner agencies for rapid after-sales support to customers.
  • Provide technical assistance to customers on after-sales related issues.
  • Resolve customer complaints within agreed-upon timelines.
  • Log and update customer interaction activities in relevant systems.
  • Respond to customer queries/issues raised during sales execution and post-execution phases.
  • Collaborate with distributor and dealer networks, escalating critical issues to senior management.
  • Manage dealer activities, including stock management, invoicing, and payments.
  • Stay informed about market developments and provide data to marketing teams on potential expansion/diversification opportunities.
  • Discuss future plans with senior management based on report findings.

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