Software Support Specialist

3 days ago

Tiruppur, Tamil Nadu, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title

About Us

We are a leading IT consulting services provider. Our mission is to deliver exceptional value to clients through transformative partnerships for business acceleration, application development & managed services.

We offer a supportive environment for candidates rejoining the workforce after career break/parental leave and provide industry-leading trainings and competitive pay packages.

We are looking for a Junior Technical Support Engineer to join our dynamic team. In this role, you will provide technical assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to software solutions.

  • Key Responsibilities
  • Respond to support tickets and technical inquiries from customers via email, chat, and ticketing systems.
  • Troubleshoot and resolve issues related to Java and Python-based applications.
  • Investigate and assist with cryptographic protocols, certificate validation, key management, and other PKI-related functions.
  • Reproduce customer-reported issues in internal environments and work with engineering teams for resolution.
  • Write and maintain support documentation, knowledge base articles, and diagnostic tools.
  • Escalate complex technical issues to senior support engineers or development teams as needed.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2-3 years of experience in a technical support or engineering role.
  • Proficient in Java and Python for debugging and scripting tasks.
  • Understanding of PKI concepts including X.509 certificates, SSL/TLS, digital signatures, and keystores.
  • Familiarity with tools such as keytool, openssl, or similar.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.

Benefits

  • Supportive environment for candidates rejoining the workforce.
  • Industry-leading trainings.
  • Competitive pay packages.

Others

  • Excellent opportunity for early-career engineers.
  • Passionate about customer success, problem-solving, and working on secure software platforms.

  • IT Support Specialist in Manufacturing Execution System

    4 days ago

    Tiruppur, Tamil Nadu, India beBeeManufacturing Full time US$ 50,000 - US$ 80,000

    Job Title: IT Support Specialist The role of an IT support specialist is to ensure the effective operation of manufacturing software systems, which monitor and control production processes.

  • IT Infrastructure Support Specialist

    6 days ago

    Tiruppur, Tamil Nadu, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Opportunity: IT Infrastructure Support SpecialistWe seek a skilled IT professional to provide technical support and maintain infrastructure systems.Key Responsibilities:Offer level 1 technical assistance for IT infrastructure systems.Troubleshoot and resolve hardware and software issues.Keep accurate records of incidents and resolutions.Required...

  • Technical Support Specialist

    2 days ago

    Tiruppur, Tamil Nadu, India beBeeSupport Full time ₹ 9,87,654 - ₹ 12,34,567

    Job Title:Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience with vendor applications, excellent communication skills, and a strong analytical mindset.

  • Technical Support Specialist

    6 days ago

    Tiruppur, Tamil Nadu, India beBeeTechnical Full time US$ 40,000 - US$ 65,000

    We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing exceptional IT support services to users.Key Responsibilities:Serve as the initial point of contact for all IT-related user issues and requests.Record, categorize, and prioritize incidents in the ITSM/ticketing...

  • Software Crafting Specialist

    4 days ago

    Tiruppur, Tamil Nadu, India beBeeDevelopment Full time ₹ 12,00,000 - ₹ 17,00,000

    Job Title: Software Crafting SpecialistWe are seeking an experienced Software Crafting Specialist to join our team.The ideal candidate will have a strong command over software development principles and practices, as well as experience in designing and implementing high-quality software solutions.Key Responsibilities:Design and Develop High-Quality Software...

  • Software Deployment Specialist

    1 day ago

    Tiruppur, Tamil Nadu, India beBeeSoftwareDeployment Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Software Deployment SpecialistAs a skilled Software Deployment Specialist, you will be responsible for meeting customer requirements related to software deployment and application packaging. This includes migration projects for Windows operating systems, where you will work on testing and remediation techniques to produce compatible...

  • Systems Support Professional

    4 days ago

    Tiruppur, Tamil Nadu, India beBeetechnical Full time ₹ 12,00,000 - ₹ 14,00,000

    Technical Support Specialist RoleAbout Eqvista, we're an integrated Saas system that helps companies manage private company equity by minimizing costs through automation, accounting, sharing, and compliance tools built into our system.We offer valuation services to help founders find their valuation for fundraising and ESOP issuance. For more...

  • Desktop Support Specialist

    4 days ago

    Tiruppur, Tamil Nadu, India beBeeNetwork Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Desktop Support SpecialistKey Responsibilities:Install, configure, and maintain Windows and macOS operating systems.Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals.Install, update, and patch software applications and security tools.Provide day-to-day support for Microsoft 365 applications including...

  • Technical Support Specialist

    4 days ago

    Tiruppur, Tamil Nadu, India beBeeAccessibility Full time US$ 26,000 - US$ 40,000

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will work closely with our clients to provide visual interpretation, data summarization, and navigation assistance in fast-paced, technical environments.Key Responsibilities:Review and...

  • Software Quality Assurance Specialist

    4 days ago

    Tiruppur, Tamil Nadu, India beBeeQuality Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Software Quality Assurance SpecialistWe are seeking a skilled Software Quality Assurance Specialist to join our team. This role involves ensuring the quality of software products by identifying and resolving defects.In this position, you will work closely with cross-functional teams to design, develop, and test software applications. Your...