Senior Technical Operations Manager

14 hours ago

Kurnool, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 19,00,000
Job Title: Senior Technical Specialist

We are seeking a skilled and detail-oriented professional to support the implementation and ongoing maintenance of our billing, revenue, and CPQ modules.

Key Responsibilities:
  • Platform Implementation: Assist in the design, configuration, and deployment of Zuora Billing, Revenue, and CPQ modules to meet business requirements.
  • System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
  • Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.
  • Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.
  • Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
  • Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
  • Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
  • Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.
  • Compliance & Security: Ensure the Zuora platform complies with industry regulations, company policies, and security protocols.

The ideal candidate will possess strong analytical and problem-solving skills, excellent communication skills, and experience working with billing, revenue, and CPQ systems. They will also be proficient in SQL and Python programming languages and have a solid understanding of system integration and customization.

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