Business Process Management Expert

4 weeks ago


Delhi, Delhi, India ValueLabs Full time
Job Title: Business Process Management Expert

**Company Overview**

We are a leading technology consulting company, ValueLabs, seeking an experienced Business Process Management (BPM) expert to join our team in Hyderabad. Our company is dedicated to providing innovative solutions and services to clients across various industries.

Salary: ₹15,00,000 - ₹20,00,000 per annum based on experience and qualifications.

Job Description:

We are looking for a skilled BPM expert with 5+ years of experience in business analysis and functional support to work on various BPM projects. The ideal candidate will have a deep understanding of business processes, IT systems, and software applications, with a focus on BPM implementation and support. Key responsibilities include:

1. Analyzing and documenting business processes to identify areas for improvement and developing process maps, flowcharts, and other visual aids to communicate process changes.

2. Gathering and documenting business requirements for BPM system implementation, including functional and non-functional requirements.

3. Configuring and testing BPM systems, including workflow engines, forms, and reports.

4. Providing functional support to end-users, including training, troubleshooting, and resolving issues related to BPM system usage.

5. Identifying opportunities for process improvement and developing and implementing changes to business processes and BPM system configurations.

6. Maintaining accurate and up-to-date documentation of business processes, BPM system configurations, and system changes.

7. Collaborating with cross-functional teams, including business stakeholders, IT teams, and vendors, to ensure successful delivery of BPM projects.

Requirements:

- Technical skills in BPM systems (e.g., Pega, IBM BPM, Appian), workflow engines (e.g., Activiti, Camunda), forms and reports (e.g., JasperReports, iReport), BPMN 2.0, and Agile methodologies (e.g., Scrum, Kanban).

- Business analysis skills in process analysis and improvement, requirements gathering and documentation, process mapping and flowcharting, and business case development and ROI analysis.

- Functional support skills in BPM system configuration and testing, end-user training and support, troubleshooting and issue resolution, BPM system customization and integration.

- Experience: 5+ years of experience in BPM business analysis and functional support, and 2+ years of experience in BPM system implementation and configuration. Certifications in BPMN 2.0, Pega Certified System Architect (PCSA), and IBM BPM Certified Developer (IBM BPM CD).

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