Digital Training Specialist

2 days ago

Bengaluru, Karnataka, India MarketStar Full time

About This Opportunity

Role - Specialist Trainer
Experience- 4-8 Years.
Location- Bangalore.

About MarketStar

In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Job Description

The trainer is responsible for ensuring that new employees receive onboarding training to prepare them for their role. To be successful as a trainer, you must be observant and have excellent analytical skills. A good trainer can use alternative teaching methods to cater to various individuals.

Key Responsibilities

  1. Have detailed knowledge and hands-on experience in Digital Marketing processes.
  2. Evaluate employee performance to gauge where skills are lacking.
  3. Create training programs to address skill gaps in employees.
  4. Prepare learning materials for programs.
  5. Develop onboarding programs for new employees.
  6. Conduct surveys to gauge the effectiveness of programs.
  7. Research new teaching methods.
  8. Liaise with managers to determine training needs and schedule training sessions.
  9. Prepare educational material such as module summaries, videos, etc.
  10. Support and mentor new employees.
  11. Keep attendance and other records.
  12. Conduct evaluations to identify areas of improvement.
  13. Monitor employee performance and response to training.

Requirements

  1. Prior experience as a trainer or a similar position.
  2. Excellent interpersonal and communication skills.
  3. B2B Sales cycle exposure.
  4. Ability to identify gaps in skills.
  5. Knowledge of various teaching methods and approaches.
  6. Excellent organizational skills.
  7. Understanding of effective teaching methodologies and tools.
  8. Willingness to keep abreast of new techniques in corporate teaching.
  9. Proficient in MS Office (esp. Powerpoint); e-learning software is an asset.
  10. Phenomenal communication, presentation, and public speaking skills.
  11. Critical thinking and decision-making.

Must-Have Skills

  1. Excellent communication (Written & Verbal).
  2. B2B sales cycle.
  3. Shrinkage and attrition management.
  4. Stakeholder Management.
  5. Engagement Skills.
  6. Delivery Skills.
  7. Content preparation.

What's in it for you?
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.

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