
Strategic Relationship Builder
18 hours ago
Overview:
This role is responsible for fostering strong customer relationships through strategic planning and implementation. The ideal candidate will have a proven track record of driving loyalty and retention initiatives, ensuring exceptional customer experiences.
Responsibilities:
- Develop and execute customer relationship strategies to drive loyalty and retention.
- Collaborate with sales and marketing teams to ensure seamless execution.
- Manage CRM software to analyze customer data and identify insights.
- Work closely with project management to drive continuous improvement.
Qualifications:
- Strong analytical skills for data analysis and insights.
- Excellent communication skills for effective customer interaction and team collaboration.
- Experience in sales and market segmentation.
- Ability to work in a fast-paced environment.
- Bachelor's degree in business administration, marketing, or related field.
Skills:
- CRM platforms (WebEngage, MoEngage, etc)
- Familiarity with CRM software and tools
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