
Estate Operations Manager
2 days ago
We are seeking an experienced Estate Operations Manager to oversee real estate and facilities operations across a defined cluster of office and R&D sites.
Key Responsibilities- Ensure seamless site operations, guaranteeing safety, compliance, and employee satisfaction.
- Effectively manage outsourced facilities providers via a centrally coordinated model.
- Support real estate transactions, site refurbishments, space modifications, and occupancy planning.
- Serve as the primary liaison for local business leaders and end users.
- Lead regional implementation of global workplace strategies and initiatives.
- Promote adoption of global standards and support business continuity planning.
- Champion sustainability efforts at the site level, including energy, water, and waste reduction.
- Ensure compliance with internal ESG goals and environmental, health, and safety regulations.
- Maintain accurate reporting on occupancy, service metrics, and operating costs.
- Provide regional insights to global workplace dashboards and analytics tools.
- Support the deployment and adoption of smart workplace and building technologies.
- Assist in delivering workplace and facility projects (e.g., renovations, relocations).
- Monitor vendor performance against SLAs, safety, quality, and compliance requirements.
- Manage operational expenses in line with established budget, support forecasting/planning.
- Support capital projects including development of SOW's, financial planning and stakeholder engagement from project conception through completion.
Qualifications & Experience
Required Qualifications:
- Bachelor's degree in Real Estate, Facilities Management, Engineering, or a related field.
- 10+ years' experience in real estate and/or facilities management within office and/or R&D environments.
- Demonstrated experience managing outsourced FM service providers.
- Proven ability to build relationships and influence stakeholders in a matrixed, cross-functional setting.
- Strong communication, organizational, and problem-solving skills.
- Proficient in Excel, PowerPoint, and real estate/FM systems.
- Fluent in English (written and verbal).
- Willingness to travel within India (~20%) and collaborate globally across time zones.
Preferred Qualifications:
- Experience with space planning, lease support, or workplace transformation.
- Familiarity with technical or R&D campus environments.
- Exposure to sustainability programs, smart building systems, or PropTech tools.
- Understanding of global real estate operations and cross-cultural collaboration.
- Experience with workplace analytics platforms.
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