Chief Delivery Officer for Global Markets
2 weeks ago
The Global Delivery Head will be a key member of our executive team in India, reporting directly to the CEO. This role is responsible for shaping and executing the overarching strategy for our global delivery function, driving growth, and ensuring customer satisfaction.
Key Responsibilities:
- Develop and execute a strategy for the global delivery function, aligning with the broader organizational goals.
- Drive initiatives to enhance efficiency, quality, and innovation in project delivery.
- Build and nurture strategic relationships with clients, ensuring a deep understanding of their business needs.
- Develop and execute account-wise business plans to drive revenue growth and enhanced profitability.
- Collaborate with cross-functional teams to achieve strategic goals, including Sales, Marketing, Technology, HR, Talent Acquisition, and Resource Management.
What We Look For In You
- 20+ years of experience in Delivery in IT Services Industry with exposure to US market.
- Proven track record in formulating and executing strategic initiatives that drive growth and operational excellence.
- Exceptional Delivery Management Skills with exposure to multiple delivery models, domains, and accounts.
- Strong account mining and engagement skills with a focus on customer relationship building and driving growth from existing accounts.
- Demonstrated ability to continuously innovate delivery processes, enhancing overall efficiency and quality.
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