Global Delivery Executive
1 week ago
About the Role
The Global Head of Delivery at Clarion Technologies will lead the company's international delivery function, reporting directly to the CEO in India. This strategic role will shape and execute the overarching strategy for global delivery, driving revenue growth, profitability, and customer satisfaction.
Key Responsibilities:
- Strategic Leadership: Develop and execute a strategy for the global delivery function, aligning with organizational goals and driving efficiency, quality, and innovation in project delivery.
- Customer Relationship Management: Build and nurture strategic relationships with clients, ensuring a deep understanding of their business needs and delivering tailored solutions for maximum customer satisfaction.
- Financial Strategy: Develop and execute account-wise business plans with a strategic focus, aiming for sustained revenue growth and enhanced profitability for existing customers.
- Cross-Functional Collaboration: Collaborate strategically with cross-functional teams, including Sales, Marketing, Technology, HR, Talent Acquisition, and Resource Management to achieve strategic goals.
- Innovation and Technology Excellence: Stay ahead of the curve and collaborate with the Technology function to implement cutting-edge practices and leverage AI for project delivery.
- Employee Engagement & Development: Implement world-class people practices to ensure high levels of employee engagement, learning, and development within the delivery organization.
Requirements:
The ideal candidate will have 20+ years of experience in delivery in the IT services industry with exposure to the US market. They should be currently playing a strategic leadership role in delivery and possess a strong strategic vision for shaping the future of project delivery. The candidate should have a proven track record of formulating and executing strategic initiatives that drive growth and operational excellence.
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