Sales Process Improvement Specialist

3 days ago

Rajahmundry, Andhra Pradesh, India beBeeSolution Full time ₹ 15,00,000 - ₹ 21,00,000
System Solutions Specialist

We are seeking a highly skilled System Solutions Specialist to join our team. As a key member of our Business Systems Team, you will be responsible for ensuring the accuracy and usability of our sales tools.

This role is critical in driving system enhancements to completion through business requirement gathering, documentation, prioritization, and testing in an Agile environment.

Job Description
  • Act as a liaison between IT Development and business functions to drive system enhancements to completion.
  • Resolve Tier 2 support requests driving timely resolution for the end user.
  • Demonstrate thorough understanding of role hierarchy, forecast hierarchy, and territory hierarchy.
  • Troubleshoot and resolve tier 2 tickets from sales users related to Salesforce, sales forecasting, and other sales tools.
Required Skills and Qualifications
  • 9+ years of professional experience in system and tools support, with a strong background in Salesforce.
  • Salesforce certification is highly preferred, though not mandatory.
  • Strong understanding of the Salesforce ecosystem, terminology, and best practices, with particular focus on data security.
  • Proven hands-on experience with sales forecasting tools and supporting sales teams with system and tool enablement.
Benefits

We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

We offer a dynamic work environment that fosters collaboration, innovation, and growth. Our team is committed to delivering exceptional results and making a positive impact on our customers and stakeholders.

Additional Information

As a System Solutions Specialist, you will have the opportunity to work on challenging projects that drive process improvement and deliver efficiency through simplification, automation, and innovation across Sales Operations tools and processes.

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