Administrative Service Specialist

6 days ago

Mysore, Karnataka, India beBeeFacilities Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title: Facilities Operations Manager

We are seeking a highly skilled and experienced Facilities Operations Manager to oversee the administration of our facilities, ensuring seamless operations and delivering exceptional service.

The successful candidate will be responsible for managing day-to-day activities, including defining team member responsibilities, communicating with immediate management, and reporting to senior leaders. They will also monitor and report key project activities, plans, and progress, as well as manage calls and discussions. Additionally, they will be responsible for end-to-end administrative activities management and team coordination during exam days and non-exam days.

The ideal candidate should possess strong technical knowledge of electrical equipment, experience in soft services facility management, and experience in facility operations and management. They should also be willing to work under extreme pressure, have good liaisoning skills with police and local government departments, and be aware of laws related to facility compliance and operations.

  • Manage HUB Admin activities and operations, including defining scope and KRAs of team members
  • Communicate and coordinate with immediate management for day-to-day activities
  • Direct reporting to senior leaders on day-to-day activities, incident management, etc.
  • Monitor and report key project activities, plans, and progress
  • Manage calls and discussions
  • End-to-end administrative activities management and team coordination during exam days and non-exam days
  • Ensure zero incidents on exam day-related to admin services
  • Help in recruitment, training, and talent development of team members
  • Define and deploy control and monitoring mechanisms for the Admin Team within HUB
  • Train and develop the Admin Team within HUB
  • Ensure standardization of processes at all exam venues within HUB
  • Vendor management, support senior leaders in finalizing contracts and vendor invoices
  • Publish regular dashboards on key performance parameters to senior leaders and senior management on a need basis
  • Central point of contact for all facility-related matters within HUB
  • Ensure SLA/SLC at exam venues
  • Governance over Vidz/Lisp partners, regular meetings, and closure of audit points
  • Deployment of ad-hoc/contract manpower at exam venues
  • Help/support in shortlisting prospective partners/venues identified based on defined parameters within the region
  • Maintain and monitor legal compliances for all venues
  • Prepare and deploy contingency/BCP
  • Surprise checks at exam venues
  • Handle crisis situations
  • Coordinate and manage with manpower agencies on deployment and other staff-related issues and compliances
  • Conduct audits of exam venues

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