Data Insight Analyst

4 days ago

Malappuram, Kerala, India beBeeDataInsight Full time US$ 60,000 - US$ 80,000
Job Title: Data Insight Specialist

At our organization, we strive to deliver comprehensive and value-added solutions to our clients. We are seeking a highly skilled Data Insight Specialist to join our team.

This role is based in Kuwait and requires the ability to analyze data from various sources, prepare reports, and conduct analyses of customer lifecycle activities and performances.

  • Prepare detailed reports and critical insight reports related to campaigns and customer lifecycle activities and performances.
  • Conduct analyses of postpaid and prepaid customers using reporting tools.
  • Produce reports that directly impact the customer lifecycle, such as KPIs and ROI, to measure campaign effectiveness.
  • Build regular dashboards and publish performance summaries.
  • Measure campaign performance using metrics such as customer acquisition, retention, engagement, and revenue growth for both postpaid and prepaid segments.
  • Use data analytics to understand customer segments, behaviors, and preferences.
  • Provide recommendations to improve customer experience and develop campaign strategies.

Required Skills:

  • At least 5+ years of experience in analytical reporting and dashboard creation.
  • Minimum of 4 years of experience with data analysis tools, particularly SQL, Excel, and big data queries. Experience with tools like Tableau or Power BI is a plus.
  • Ability to manage large datasets while maintaining data integrity.
  • Strong communication skills with the ability to explain complex data to non-technical stakeholders.
  • Knowledge of campaign metrics, customer lifecycle management, and campaign performance concepts.
  • Proficiency in English.

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