International Customer Service Representative

23 hours ago


Gulbarga, Karnataka, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 22,00,000

**Job Overview:**

We are seeking a customer service specialist with exceptional English communication skills and experience in B2B as well as B2C international customer engagement.

**Key Responsibilities:

  • Communicate effectively with customers via calls and emails, ensuring timely resolution of issues.
  • Perform feasibility checks and product selection using client tools, adhering to client standards and guidelines throughout the qualification process.
  • Manage orders and contracts from creation to completion, maintaining end-to-end visibility of order status.
  • Engage with internal and external stakeholders for clear, concise, and timely communication.
  • Maintain 100% quality and KPI compliance for all deliverables.
  • Generate daily dashboards on order status and update customers accordingly.

**Requirements:

  • Minimum 1+ years of experience in international call center operations (Australian English).
  • Order management knowledge is preferred.


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