Career Opening for New Graduates

1 week ago


Hyderabad Secunderabad Telangana, India beBeeProfessionalism Full time ₹ 1,04,000 - ₹ 1,30,878
Job Opportunity for Freshers

We are seeking highly motivated and skilled individuals to fill a Customer Support Representative position.

Key Responsibilities:

  • Respond to customer inquiries via chat, email, and occasional voice calls.
  • Assist with account-related queries, billing, or technical issues.
  • Provide prompt, accurate, and professional responses.
  • Escalate complex issues to senior teams as needed.
  • Maintain logs and update internal systems accurately.
  • Meet performance metrics including response time, accuracy, and customer satisfaction.

Eligibility Criteria:

  • Education: Any Graduate (B.A, B.Com, BBA, B.Sc, BCA, etc.). Final-year students waiting for results may also apply.
  • Experience: Freshers preferred. No prior BPO experience required.
  • Typing Speed: Minimum 30 WPM with good accuracy.
  • Communication Skills:
  • Written English: Strong grammar, spelling, and comprehension.
  • Spoken English: Basic spoken English for occasional calls (training provided).

Required Skills and Qualifications:

  • Customer-centric approach and willingness to learn.
  • Good email/chat etiquette.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer knowledge (MS Office, browsing, email).

Benefits:

As a Customer Support Representative, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

Others:

This is an excellent chance to launch your career in customer service and make a meaningful contribution to our team's success.



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