Chief Service Delivery Officer

1 week ago


Hubli, Karnataka, India beBeeService Full time US$ 90,000 - US$ 1,20,000
Service and Operations Manager

We are seeking a seasoned professional to oversee daily operations, ensuring seamless service delivery and customer satisfaction. The ideal candidate will possess 14 years of experience in the BFSI industry.

Responsibilities:

  • Manage and direct daily operations to guarantee efficient service delivery.
  • Develop and implement strategic initiatives to enhance customer loyalty and satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives and drive results-oriented performance.
  • Analyze operational data to identify areas for improvement and optimize processes.
  • Ensure compliance with regulatory requirements and internal policies.
  • Foster a culture of excellence and continuous improvement within the team.

Requirements:

  • Proven track record of managing services and operations in the BFSI industry.
  • Strong understanding of banking operations, regulations, and standards.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and decision-making skills with attention to detail.
  • Experience in managing teams and driving performance.


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