Maintenance Operations Director
3 days ago
About Us:
At SPERTON, we're looking for a skilled Technical Operations Manager to oversee the technical aspects of our Maintenance Department.
Key Responsibilities:
• Oversee the technical functions of the Maintenance Department.
• Support branch operations and drive operational excellence.
• Responsible for the overall technical aspects of the Maintenance Department.
• Assist in yearly technical target setting for all branches.
• Ensure maintenance schedules, safety, and quality audits are 100% completed.
• Troubleshoot breakdown calls and reduce callback ratios.
• Optimize manpower utilization and achieve higher utilization rates.
• Provide support to branches in identifying repair modules.
• Coordinate with other departments to deliver required materials and tasks on time.
• Discuss technical issues with the repair team and advise management on actions to take.
• Maintain stock levels at required levels (HO/Branches).
• Coordinate with various departments to solve technical issues.
• Identify root cause analysis and corrective action plans.
• Conduct technical review meetings with technicians/supervisors.
• Identify training needs of the team and organize training programs.
• Ensure adherence to Maintenance Department/HR/company policies.
• Monitor client satisfaction and respond to customer issues.
• Conduct branch audit visits.
• Ensure software/database updates are completed on time.
Qualifications:
• Diploma/Bachelor's degree in Engineering or related field.
• Minimum 10 years' experience in technical or maintenance management.
• Strong technical knowledge of equipment maintenance and troubleshooting.
• Excellent leadership, communication, and problem-solving skills
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