
Retail Operations Manager
17 hours ago
The role of Assistant Store Manager is responsible for overseeing the daily retail operations of a boutique in accordance with brand standards.
The ideal candidate will have experience in managing sales teams and implementing strategies to drive commercial performance and customer satisfaction.
- Exceeding Sales Targets
- Delighting customers through exceptional service
- Converting Project Business through Interior Designers & Architects
- Maintaining high customer service and in-store experience
- Expanding Customer Database - Data collection and maintenance
• Education: Bachelor/Masters degree in Sales/Retail Management
• Experience: 4+ years of retail sales operational experience with luxury/Premium Brands
• Languages: Fluent English
• Skills required:
Ø Organized & process oriented
Ø Brand Image Concerned
Ø Ability to write reports
Ø Self-starter with excellent communication and presentation skills
Ø Serious, proactive, and able to handle a multinational environment
Ø Strong computer & analytical skills
• Behavioral competencies:
Ø Responds promptly to customer needs and solicits feedback
Ø Manages difficult customer situations
Ø Demonstrates attention to detail
Ø Presents information effectively and responds to questions from groups
Ø Adheres to company policies & procedures
Ø Supports organizational goals & values
Ø Works long hours when necessary and completes tasks on time
Ø Meets challenges and resourcefulness
Ø Adapts to changes in the work environment
Ø Generates suggestions for improving work and develops innovative approaches
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