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Business Solutions Expert
2 weeks ago
This role involves working with a team of enthusiastic members to support the Enterprise Marketing platform. As a Business Solutions Expert, you will be guiding our business partners and end-users with industry best practices, solution design, and creating long-term business value for our customers.
The key responsibilities include leading projects from start to finish in a Scaled Agile environment within Digital Technology Services, utilizing your technical expertise within Digital Solutions. You will also collaborate with global teams to deliver key features for Enterprise platforms with an Agile team of in-house technical professionals from around the world.
Enhance your technical skills by working on enterprise-level products and new marketing technologies. Solve complex problems with practical, scalable solutions to deliver high-quality software.
What We're Looking For:
Basic Qualifications:
- Bachelors or Masters degree in Business, Technology, Engineering, or relevant experience with an understanding of the financial services industry.
- Minimum 5-7 years of experience as a Scrum Master working in a software development environment in an agile environment or SAFe framework is a must.
- Expertise in Agile Project Management tools like Azure DevOps (ADO), Kendis, Miro.
- In-depth knowledge and passion for Scrum/SAFe methodologies and best practices including, Agile metrics and reporting techniques.
- Proven ability to deliver projects from start to finish with strong sense of ownership and accountability demonstrated ability to work in a team environment, effectively interacting with others.
- Excellent communication, facilitation, presentation, and interpersonal skills with the ability to interact with technical and non-technical cross-functional stakeholders.
- Proven track record of managing complex projects in fast-paced, dynamic environments with competing priorities within large global teams, while driving team performance through superb organizational, problem-solving, and time management skills.
- Skilled in nurturing self-organizing, high-performing teams via servant leadership, individual coaching, and mentoring.
- Attention to detail and proven effectiveness in driving team performance.
- Certifications: Adobe Experience Manager Business Practitioner (Required); SAFe Scrum Master (SCM) or Certified ScrumMaster (CSM), or Professional Scrum Master (PSM) is a must.
- Open to working flexible hours as per business needs.
Preferred Qualifications:
- Knowledge of Adobe Experience Manager (CMS) and General Marketing Website Design.
- Proficiency in AEM Sites, AEM Assets, AEM Form, AEM tools such as Adobe Experience Manager Forms, Adobe Target, and Adobe Analytics is a plus.
- Good knowledge of AEM applications using AEM Components and Templates, Workflows, Taxonomy, Metadata Management, Content Authoring, and Publishing Pages, Tagging, Designs wireframes using Figma/Adobe XD, etc.
- Technical knowledge of marketing technologies and digital marketing channels is a plus.
