
Customer Support Liaison
17 hours ago
Key Job Details:
This is a key role within our customer service team.
As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving issues in a timely manner.
Our ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
Key Responsibilities:
- Respond promptly to customer inquiries via email, phone, and chat.
- Resolve customer complaints and concerns by providing accurate and helpful information.
- Collaborate with internal teams to resolve complex customer issues.
- Document customer interactions and feedback for process improvement.
Requirements:
- Experience in customer-facing roles or pre-sales.
- Strong communication and problem-solving skills.
- Ability to meet performance metrics in a dynamic work environment.
What We Offer:
- A supportive and dynamic work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
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