Customer Support Liaison

17 hours ago


Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 2,50,000

Key Job Details:

This is a key role within our customer service team.

As a Customer Service Representative, you will be responsible for providing exceptional customer support and resolving issues in a timely manner.

Our ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.

Key Responsibilities:

  • Respond promptly to customer inquiries via email, phone, and chat.
  • Resolve customer complaints and concerns by providing accurate and helpful information.
  • Collaborate with internal teams to resolve complex customer issues.
  • Document customer interactions and feedback for process improvement.

Requirements:

  • Experience in customer-facing roles or pre-sales.
  • Strong communication and problem-solving skills.
  • Ability to meet performance metrics in a dynamic work environment.

What We Offer:

  • A supportive and dynamic work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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