Client Support Specialist

2 weeks ago


Mangalore, Karnataka, India beBeeField Full time ₹ 40,00,000 - ₹ 80,00,000

Job Overview

This role involves providing support to clients by assisting them with insurance form submission, maintaining records of all data, and verifying client information for correctness and completeness.

Key Responsibilities:

  • Prepare and submit accurate insurance application forms, claim forms, and other related documents on a daily basis.
  • Visit hospitals regularly to assist patients with insurance form submission for our pharma company clients and maintain up-to-date records of all data.
  • Verify and cross-check client information to ensure accuracy and completeness.
  • Collect and organize supporting documents from clients as required.
  • Maintain accurate records of submitted forms and track their status in a timely manner.
  • Coordinate with clients, agents, or the insurance company to resolve discrepancies or missing information.
  • Ensure all forms are completed in compliance with insurance requirements and regulatory guidelines.
  • Assist with data entry and updating client information in the company database/CRM system.
  • Maintain confidentiality of sensitive client information at all times.
  • Meet productivity and accuracy targets on a daily/weekly basis to ensure excellent service delivery.

Required Skills & Qualifications:



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